Senior Business Operations Analyst

Business Operations Analyst

This role supports senior leadership in driving business performance, operational efficiency, and internal communications. Key responsibilities include:

Responsibilities:

• Partner with major area leaders to monitor performance metrics and product adoption.

• Develop and manage KPIs and scorecards across teams.

• Analyze data trends and support plans to address customer risks and low adoption.

• Oversee headcount and budget planning in collaboration with Finance.

• Prepare leadership for key meetings and ensure consistent reporting and planning cadences.

• Lead strategy and planning session coordination.

• Drive internal communications strategy aligned with company culture and priorities.

• Foster a collaborative, fun, and performance-driven team culture.

• Support leadership participation in internal events and digital engagement.

Qualifications

• Experience with AI integration in business processes.

• Strong background in operations or program management (preferably in Consulting/Professional Services).

• Skilled in budgeting, stakeholder management, and communications.

• Adaptable, proactive, and able to thrive in a matrixed, fast-paced environment.

Reperio Human Capital acts as an Employment Agency and an Employment Business.